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FAQ'S
Have Questions? We Have Answers!
Where are you based?
Our HQ is based on our farm in the beautiful New Forest in the south of England, however, we ship to the whole of the UK and Europe.
Are you VAT Registered?
We are not currently VAT registered.
Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases. Please contact us with your requirements for a custom quote.
How can I contact customer support?
You can reach our customer support team via phone, email, or the contact form on our website. We aim to respond within 24 hours.
Do you provide installation services?
Currently, we do not offer installation services. However, our products come with detailed assembly instructions and an online video for easy setup.
Are your products environmentally friendly?
We are trying our best - we prioritise sustainability by using recyclable materials and eco-friendly manufacturing processes where possible.
What is the warranty on your products?
All our Eggtopia products come with a 12-month warranty covering manufacturing defects. Please contact us for more details.
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